Emerald Airlines, the operator of Aer Lingus Regional services, has been announced as the number 1 on-time airline to and from the UK in 2024. Based on data from the UK Civil Aviation Authority’s (CAA) Aviation Trends for 2024, Emerald Airlines has set a new benchmark for operational efficiency, reliability, and customer service. The airline’s performance places it at the forefront of punctuality among all carriers operating flights to and from the UK in 2024, exceeding 80% in all quarters of the previous calendar year. This achievement highlights Emerald Airlines’ focus on delivering a seamless and dependable travel experience, positioning it as a leader in the industry for 2024.
The airline’s inaugural flight departed just over three years ago and has since focused on delivering top-tier regional connectivity, operating a fleet of ATR 72-600 aircraft across a growing network of routes. Customers choosing Aer Lingus Regional services, operated by Emerald Airlines can continue to expect industry-leading punctuality and outstanding customer service, as the airline continues to optimise its network and operations.
Commenting on the achievement, the Chief Operations Officer at Emerald Airlines, Richard Spencer said: “We are incredibly proud to be named the most on-time airline operating flights to and from the UK, for 2024. This recognition is a testament to the hard work and dedication of our entire team, from our flight crew to ground handling staff, operations to engineers, it is without a doubt a team effort. We look forward to exceeding expectations in the year ahead, providing smooth and timely operations for our passengers for 2025 and beyond.”
