Ryanair has begun to install new self-service kiosks at Dublin Airport that are smaller and more efficient to reduce bag drop times. The airline said “Ryanair has partnered with Airware to deliver brand new [bag drop] check-in kiosks, ensuring a quick and easy experience of just three minutes max, all conveniently done from the passenger’s phone.” Six of the new kiosks are currently operational in Area 13 of Dublin Airport’s Terminal 1, at Ryanair’s dedicated bag drop zone. Passengers can use them to check bags via the airline’s mobile app, and print their bag tags (they cannot be used to check in for a flight).
Ryanair’s CEO, Eddie Wilson said “It’s all about self-service. You arrive, you tap your phone, it goes up to the cloud, and they use a fraction of the floor space in airports. “What we learned through the pandemic, when everything was exposed, was that people want to get through security as quickly as possible. “They want to have clean facilities at the airport, they want to get a cup of coffee, get on a flight and get off on the other side as quickly as possible. “They want to get there in time, with the lowest fares, and not lose their bag.”
Express bag drop stations were first introduced at Dublin Airport by Ryanair and Aer Lingus in 2016, and are now a common feature of the airport travel experience. Ryanair plans to expand the new kiosks to Cork and Shannon airports by the end of June.
